2. How We Use Cookies
SubTrack uses cookies and similar technologies for the following purposes:
- Enable essential platform functionality
- Secure authentication and session management
- Remember user preferences and settings
- Measure usage patterns and feature adoption
- Improve performance, reliability, and user experience
Analytics and advertising technologies are optional. Google Analytics, HubSpot, and Meta Pixel do not load until you allow the corresponding category.
3. Types of Cookies We Use
| Cookie type | Purpose | Duration |
|---|---|---|
| Session Cookies | Maintain logged-in state and security context | Session |
| Authentication Tokens | Secure API and application requests | Up to 7 days |
| Preference Cookies | Store theme, language, and layout settings | Up to 1 year |
| Analytics Cookies | Measure website visits after analytics consent | Provider-specific, up to 2 years |
| Advertising Cookies | Measure advertising performance after advertising consent | Provider-specific, up to 90 days |
4. Third-Party Cookies and Services
SubTrack uses a limited set of trusted third-party services that may set cookies or similar identifiers to support core functionality:
- Authentication providers for secure login and identity management
- Analytics providers to understand platform usage and improve features
- Payment processors to securely handle billing and transactions
- Customer support tools to provide in-app assistance
These providers process data only as necessary to deliver their services and are subject to their own privacy and cookie policies.
4.1 Server Pageview Measurement
The marketing site sends a server-side pageview to Arrivl for traffic measurement, including requests from crawlers that do not run JavaScript. This request can include the visited URL, user agent, referrer, and network address. It does not set browser cookies or local storage and remains independent of optional analytics and advertising consent.
5. Managing Cookies
5.1 Browser and Device Settings
Most browsers allow you to manage cookies through their settings. You may:
- View cookies stored on your device
- Delete existing cookies
- Block all cookies or specific categories
- Control third-party cookie behavior
Mobile devices provide similar controls through operating system settings.
5.2 Impact of Disabling Cookies
Disabling cookies may limit or prevent access to certain features:
- Essential cookies are required for authentication and security
- Disabling essential cookies will prevent use of the platform
- Non-essential cookies can be disabled with limited impact
5.3 Cookie Preferences
You can open Cookie settings from the website footer at any time. Your choice is stored in first-party local storage. Withdrawing a category stops future route pageviews and removes related first-party cookies that the site can control. A third party may retain data or cached code according to its own policy.
6. Do Not Track Signals
Some browsers provide a Do Not Track signal. There is no industry standard for responding to these signals. SubTrack does not currently respond to Do Not Track signals but provides in-platform tools to manage cookie preferences.
7. Mobile Applications
SubTrack mobile applications use technologies similar to cookies, including local storage and device identifiers, to support secure authentication, offline functionality, preference storage, and performance optimization. These settings can be managed through your device or application preferences.
8. Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in legal requirements, technology, or platform functionality. Material changes will be communicated through the platform or by email. Continued use of SubTrack constitutes acceptance of the updated policy.
9. Contact Information
If you have questions about this Cookie Policy, contact us: