Built With Contractors. For How Construction Actually Works.
Construction software should fit the way contractors work, not force contractors to change everything to fit the software.
SubTrack is construction T&M and LEM software built alongside contractors. The SubTrack team works with construction companies to understand how they track labor, equipment, materials, and subcontractors, how field documentation, approvals, reporting, and billing actually happen, and what crews wish their software handled better. Those conversations help shape what SubTrack builds.
We Start With the Workflow
Before we build features, we understand the work. Construction companies often run different workflows. Some use paper. Others use spreadsheets, PDFs, accounting software, project platforms, text messages, email, custom forms, or a mix of several systems.
We study how information moves from work being performed in the field through review, approval, reporting, and billing.
Field
Labor
How hours, crews, and classifications are recorded.
Equipment
How usage, rates, standby, and equipment activity are documented.
Materials
How material quantities and costs are captured.
Subcontractors
How third-party work and costs are recorded.
SubTrack
Office
T&M / LEM documentation
How work performed in the field becomes a reliable daily record.
T&M workflowsApprovals
How supervisors, customers, or project stakeholders review work.
Reporting
How field information reaches project teams and the office.
Billing
How documentation supports invoices and reduces information gaps.
We Pay Attention to the Frustrating Parts
The little problems in field workflows can become expensive problems later.
Not every contractor runs into the same issues. These are examples of problems crews may encounter, and topics SubTrack researches when we talk with construction teams:
- Duplicate data entry
- Missing paperwork
- Chasing signatures
- Information arriving late
- Inconsistent field records
- Disconnected systems
- Software that takes too long to use
- Repeated manual entry
- Field-to-office communication gaps
- Billing documentation problems
- Features crews avoid because they are too complicated
The Questions We Keep Asking
Product research starts with the same questions we ask on jobsites and in the office.
What wastes the most time?
Where does information get entered twice?
What information does the office constantly have to chase down?
What makes field software frustrating to use?
Which features do crews actually use?
Which features get ignored?
What causes billing delays or disputes?
What do you wish your current software did better?
If you could fix one part of your workflow tomorrow, what would it be?
What Contractors Tell Us
Common themes we hear
We're entering the same information more than once.
Good construction software should reduce unnecessary duplicate entry rather than create another system crews have to maintain.
The field doesn't want another complicated app.
Tools used in the field need to be fast and understandable. Crews should not have to become software experts to write a ticket.
We need better documentation when billing gets questioned.
Capturing clear field information while work happens can create a stronger record for review, reporting, and billing.
The office needs information without constantly chasing the field.
Field information should move through the company without relying on repeated calls, texts, and manual handoffs.
Not Every Contractor Works the Same Way
Workflows can vary by trade, project type, customer, crew size, contract structure, geography, company size, and internal process.
An earthwork contractor may capture field information differently from a utility contractor. A small crew may need something different from a contractor running dozens of projects. That is why we try to understand the common information contractors need to capture, without assuming every company should follow exactly the same process.
See the industries SubTrack servesHow Contractor Feedback Shapes SubTrack
We look for patterns across conversations, workflow research, support requests, feature requests, and product use. When the same problem appears repeatedly, it helps us understand where SubTrack can improve. Feedback can influence small usability changes, workflow details, reporting, the field experience, product priorities, and larger capabilities. We do not turn every request into a feature.
1
Contractor workflow
2
Listen and observe
3
Identify patterns
4
Build and improve
5
Get feedback
If something works well in the office but creates more work for the field, it probably isn't finished.
Prefer to Talk to a Person?
SubTrack is built by a team that works directly with contractors. If it is easier to explain your workflow over a conversation, reach out.
Meet the SubTrack team on the About page
Direct lines
Questions contractors ask
What makes SubTrack different from other construction software?
SubTrack is construction T&M and LEM software, not a full GC project-management suite. It is built for how field crews track labor, equipment, materials, and subcontractors, then move that record through review, reporting, and billing. The product is shaped by ongoing contractor conversations, not by a generic industry template.
See how SubTrack worksHow does SubTrack work with contractors?
SubTrack works directly with contractors to understand how labor, equipment, materials, subcontractors, and T&M or LEM documentation move from the field through review, reporting, and billing. Those conversations help the team spot recurring workflow problems and decide what to improve next.
Does contractor feedback influence SubTrack?
Yes. We look for patterns across conversations, workflow research, support requests, feature requests, and product use. Recurring problems help us set priorities. Not every request becomes a feature, and something that works in the office but creates more work in the field is not finished.
Can I send SubTrack a feature request?
Yes. You can share a workflow problem, a product request, or an idea on this page, even if you are not a SubTrack customer. We cannot promise every request will ship. Every conversation still helps us understand how contractors work.
Share your workflowDo I need to be a SubTrack customer to give feedback?
No. You do not need to be a customer to talk with us about how your team tracks field work. If a workflow is frustrating or you wish construction software handled something differently, we want to hear it.
What types of workflows does SubTrack research?
We study how information moves from work in the field through T&M and LEM documentation, approvals, reporting, and billing. That includes labor, equipment, materials, and subcontractor tracking, and the handoff from crews to the office.
Learn T&M and LEM workflowsWho is SubTrack built for, and what does it track?
SubTrack is built for contractors and field teams who bill T&M or LEM work. It tracks labor, equipment, materials, and subcontractors on field tickets, then supports the path through approvals, reporting, and billing.
LEM softwareSee how SubTrack works, or talk with us.
If you want to evaluate the product, start with the features and pricing. If you would rather talk through a workflow, the team is available.