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What should be included on a T&M ticket?
A complete T&M ticket answers who, what, where, when, at which rates, and who signed. Missing any of those turns billing into archaeology. Use this as a field checklist.
Header and scope
Project name or number, date, weather if it affects production, and a plain description of the extra or force-account work. Name the scope break. A vague note like helped plumbing does not survive billing.
Labor
People or crew classes, hours by class, overtime rules if they apply, and whether portal-to-portal or standby is billable. Match classes to the rate sheet. Do not invent nicknames the office cannot price.
Equipment
Machine class, hours, bare versus operated, and standby if applicable. Mixing bare and operated rates on one line is a common dispute. The rate sheet should say which.
Materials
Description, quantity, unit, and whether materials are cost-plus or priced on the sheet. Attach photos of tickets or deliveries when the owner will ask later.
Rates, signature, and attachments
Reference the project rate sheet or list the charge-out rates used. Leave a signature block for the GC, owner, or inspector. Photos, sketches, and revision notes belong with the ticket - not in a separate text thread the office never sees.
FAQ
What is the minimum viable T&M ticket?
Project, date, scope description, labor and equipment with hours and classes, materials if any, rates or rate-sheet reference, and a client signature.
Do I need materials on every ticket?
Only when materials were used or supplied. Empty materials sections are fine. Invented filler lines are not.
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